Last updated: September 1, 2026

This Privacy Policy explains how Playwood Printing Project, a business unit of Playwood Distribution, processes personal data collected through www.playwood-printing.com.

This Privacy Policy is provided in accordance with applicable data protection legislation, including Regulation (EU) 2016/679 (GDPR).

1. DATA CONTROLLER

The Data Controller is:

Playwood S.a.s. di Torre Mario
Address: Via Campania, 18/20
VAT / Tax ID: IT04758440657
E-mail: info@playwood-printing.com
E-mail: info@playwood-distribution.it

In this Privacy Policy, the Data Controller may be referred to as “Playwood Printing”, “Playwood”, “we”, “us” or “Data Controller”.

2. PERSONAL DATA WE MAY COLLECT

Depending on how the website and its services are used, we may collect the following categories of personal data:

  • name and surname;
  • company name;
  • VAT number or other business information;
  • e-mail address;
  • telephone number, where provided;
  • billing and shipping address;
  • city, postal code and country;
  • information contained in quotation requests;
  • graphic files and other materials uploaded by the user;
  • information contained in messages or communications sent to us;
  • technical information relating to website navigation;
  • information concerning the use of the website.

We only collect and process personal data that are necessary for the purposes described in this Privacy Policy or required by applicable law.

3. PURPOSES OF PROCESSING

Personal data may be processed for the following purposes:

A. Managing enquiries and quotation requests

To respond to requests for information, quotations, samples, custom productions and other commercial enquiries.

B. Managing orders

To manage orders, customized production, customer communications, invoicing and product delivery.

C. Customer communications

To communicate with customers regarding:

  • artwork files;
  • artwork approval;
  • product specifications;
  • production status;
  • availability;
  • delivery and shipping;
  • issues relating to an order.

D. Legal and administrative obligations

To comply with applicable accounting, tax, administrative and legal obligations.

E. Website security

To protect the website and its users against fraud, abuse, unauthorized access and other potentially harmful activities.

F. Website improvement

Where permitted by applicable law, technical and browsing information may be used to understand how the website is used and to improve its functionality, content and performance.

G. Marketing communications

Where permitted by applicable law and based on the appropriate legal basis, Playwood Printing may send commercial or promotional communications.

Users may withdraw their consent to marketing communications at any time.

4. LEGAL BASIS FOR PROCESSING

Depending on the specific processing activity, personal data may be processed on the basis of:

  • the performance of a contract or pre-contractual measures;
  • compliance with a legal obligation;
  • the legitimate interests of the Data Controller;
  • the user’s consent, where required;
  • another legal basis permitted by applicable law.

5. PROVISION OF PERSONAL DATA

The provision of information marked as mandatory in forms on the website may be necessary to process a request, provide a quotation, manage an order or provide a requested service.

Failure to provide the required information may prevent Playwood Printing from responding to the request or providing the requested service.

The provision of optional information is voluntary.

6. ARTWORK FILES AND CUSTOMER-PROVIDED CONTENT

When requesting custom printing services, users may upload artwork, logos, photographs or other materials required for production.

Such files may contain information relating to the customer’s business or, where applicable, personal data.

The customer is responsible for ensuring that they have the necessary rights and permissions to provide such materials to Playwood Printing and authorize their use for the purposes connected with the quotation, order or production.

7. HOW WE PROCESS PERSONAL DATA

Personal data may be processed using electronic and, where necessary, paper-based systems.

We implement appropriate technical and organizational measures designed to protect personal data against unauthorized access, loss, destruction, alteration or unlawful disclosure.

Playwood Printing does not sell personal data to third parties.

8. THIRD-PARTY SERVICE PROVIDERS

To operate the website and provide its services, Playwood Printing may use external service providers and platforms, including providers of:

  • website hosting;
  • website management;
  • forms and web services;
  • e-mail services;
  • order management;
  • payment processing;
  • shipping and logistics;
  • analytics and statistics;
  • technical services;
  • file management.

Where applicable, these third-party providers may process personal data according to their own privacy policies and applicable legal requirements.

When a user accesses or uses a third-party platform, the relevant third party’s own terms and privacy policy may also apply.

9. EXTERNAL PLATFORMS

Certain products or services may be purchased or managed through external platforms.

In particular, the online purchasing process may involve third-party services such as e-commerce, payment or shipping providers.

When users leave the Playwood Printing website and interact directly with an external platform, that platform may process personal data according to its own privacy policy and terms of service.

Playwood Printing does not duplicate or replace the privacy policies provided by such third-party platforms.

10. INTERNATIONAL DATA TRANSFERS

Some service providers used by Playwood Printing may process personal data outside the European Economic Area (EEA).

Where such transfers take place, they will be carried out in accordance with the requirements and safeguards provided by applicable data protection legislation.

11. DATA RETENTION

Personal data are retained only for as long as necessary to fulfil the purposes for which they were collected.

Where personal data are required to comply with accounting, tax, administrative or legal obligations, they may be retained for the period required by applicable law.

Personal data processed on the basis of consent may be retained until consent is withdrawn, unless another legal basis or legitimate reason allows or requires further retention.

12. DATA SUBJECT RIGHTS

Subject to the conditions established by applicable law, users may have the right to:

  • obtain confirmation as to whether their personal data are being processed;
  • access their personal data;
  • request correction of inaccurate or incomplete data;
  • request deletion of their personal data;
  • request restriction of processing;
  • object to certain processing activities;
  • request data portability;
  • withdraw consent where processing is based on consent.

Requests can be sent to:

info@playwood-printing.com
or
info@playwood-distribution.it

Users also have the right to lodge a complaint with the competent data protection authority if they believe that their personal data have been processed unlawfully.

13. LINKS TO THIRD-PARTY WEBSITES

The website may contain links to external websites or platforms.

Playwood Printing is not responsible for the privacy practices, security, content or policies of third-party websites.

Users are encouraged to review the relevant privacy policies before providing personal information to external websites.

14. CHILDREN

The website and its services are primarily intended for businesses, professionals and adult users.

Playwood Printing does not knowingly collect personal data from children for purposes that are not permitted by applicable law.

15. CHANGES TO THIS PRIVACY POLICY

Playwood Printing may update this Privacy Policy from time to time to reflect changes to the website, services, applicable legislation or data processing activities.

The latest version will always be published on this page together with the date of the latest update.

16. CONTACT

For questions or requests concerning the processing of personal data, please contact:

Playwood S.a.s. di Torre Mario
Via Campania, 18/20 – Montecorvino Pugliano (SA)
Italy
VAT / Tax ID: IT04758440657

E-mail: info@playwood-printing.com
E-mail: info@playwood-distribution.it

© 2026 Playwood Printing – All rights reserved.